Shipping Policy

We are glad you chose us for your purchase. The following conditions define our shipping policy for all orders and purchases made on the platform.

Shipping Location

We ship all orders from India.

Order Tracking

You can view the status of your orders by visiting your account. The Order tab lets you view all your recent purchases. You can click on any current order to view their statuses.

Expected Delivery Time

Expected delivery times are displayed on the product page. We generally dispatch depending on inventory working days to process and ship your orders.

Usually, we will dispatch the order with 2 business days from the date of order and the delivery depends on the shipping provider. Usually the delivery happens within 2-10 business days depending on the location of the customer. However, high volume may impact shipping times and cause delays.

Contact

You can always contact us for any queries. We are available at phone: +916385830456, email: sales@kalpatarutrading.com, or form: .

Payment

We believe in flexibility and let you pay using several methods. You can pick your preferred method while paying for your order during checking out. We support online payments only.

Moreover, you can choose to pay in your preferred currencies. You will be able to change the currency to your choice during paying. We support the following currencies - INR.

Payment Plans

You can pay in affordable installments using our payment plans. The information about the plans is displayed when you check out. You will be able to compare your options and choose the right one.

Shipping Policy

We pride ourselves on making deliveries simple and hassle-free. You can select your preferred shipping method from several options when you check out.

Our team takes dispatched depending on inventory business days to process your orders. A high volume of purchases may delay processing. You will always be able to track the status of your order from your account.

Shipping Methods

You can select the best shipping method for your needs when you order from our store. We offer the following shipping options:

Orders are shipped once payment is received
Shipping Costs

Shipping costs are calculated based on several factors. The considerations include the nature of the item, weight, size, distance, and so on. You may also be liable to pay taxes on your shipping as per applicable regulations.

Our delivery partners always try to deliver your items at your convenience. You may even request a specific item to receive your order. Additionally, you may ask your delivery partner to leave your parcel with a neighbor.

International Shipping

International shipping may attract additional fees and taxes. You are liable to clear all charges to ensure a smooth delivery.

Exchanges

Our team is happy to entertain exchanges if the product is damaged or doesn’t meet the description. You can request us to exchange your order using the steps below:

7 days

Returns

We are glad to help you return your product if it turns out to be damaged. You may also be able to request returns for items that don’t match the product description. Follow the steps below to file a return request:

7 days

You can return or exchange your item for free if it is damaged or different from the description. However, in other cases, you may need to pay for the shipping charges.

Additionally, we may take 5 - 7 business days to process returns and exchanges.

Our team holds the ultimate right to decide whether to entertain your return or exchange request. We shall convey our decision and the cause regardless.

Moreover, our return policy is valid for only 7 days days of receiving your delivery.

Misc

Affiliate Program

We don’t have an affiliate program at the moment. You can always check back later.

Physical Store

Our physical outlet is located at India

Warranty

No, we don’t offer warranties.


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